Sitel world leader in client relationship, with 146 sites within 28 countries with 80 000 employees around the world, is recruiting for its world-class client and industry leader in customer advisors s for its site in Dakar

Your mission:

- Be the ambassador of an airline company by ensuring the management of a customer portfolio by advising and guiding them via back office, incoming and outgoing calls, to guarantee the achievement of the quantitative and qualitative objectives of the project.

For this, we offert :

- A competitive salary (Fixed salary + uncapped bonuses + Challenges (gifts, etc.)
- Efficient health system
- Excellent working conditions in a very design center equipped with the latest technologies.
- Very rich Training sessions and varied
- Year-round entertainment (Challenges during Ramadan, football tournament, Yoga session, FIFA PS4 tournament, etc.)
- Quick career development towards positions of responsibility (96 % internal promotion)
- Special Conventions for our staff (e.g. Discount vouchers in certain brand shops and restaurants)

Profile sought:

- Beginner or experienced candidates
- With very good command of English (speaking and written)
- Spoken a Nigerian dialect (Hausa, Yoruba, Igbo)
- Strong IT skills