Sitel world leader in client relationship, with 146 sites within 28 countries with 80 000 employees around the world, is recruiting for its world-class client and industry leader in customer advisors s for its site in Dakar

Your mission:

- Be the ambassador of an airline company by ensuring the management of a customer portfolio by advising and guiding them via back office, incoming and outgoing calls, to guarantee the achievement of the quantitative and qualitative objectives of the project.

For this, we offert :

- A competitive salary (Fixed salary + uncapped bonuses + Challenges …)
- Excellent working conditions in a very design center equipped with the latest technologies.
- Quick career development towards positions of responsibility (96 % internal promotion)

Profile sought:

- Beginner or experienced candidates
- With very good command of English (speaking and written)
- Spoken a Nigerian dialect (Hausa, Yoruba, Igbo)
- Strong IT skills

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